Privacy policy
Last Updated: September 1, 2026
Welcome to JEVELIZY. Your privacy is important to us. This Privacy Policy explains how JEVELIZY (“we”, “us”, “our”, or “JEVELIZY”) collects, uses, stores, and protects your personal information when you visit our website, browse our products, place an order, contact us, or otherwise use our services.
By accessing or using the JEVELIZY website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or services.
1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, applicable laws, or other operational requirements.
Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically.
2. Information We Collect
We may collect personal information that you provide directly to us, information collected automatically when you use our website, and information received from third-party service providers.
2.1 Information You Provide to Us
Depending on how you interact with JEVELIZY, we may collect:
Contact information: Your name, email address, phone number, and contact details.
Shipping information: Your delivery address, billing address, and other information required to deliver your order.
Order information: Details about products you purchase, order history, transaction details, and order-related communications.
Account information: If you create an account, we may collect your username, password, and other information associated with your account.
Customer support information: Information you provide when contacting us regarding an order, product, return, exchange, complaint, or other inquiry.
Communication information: Information you provide when communicating with us through email, website forms, social media, or other available communication channels.
You may choose not to provide certain information. However, some information may be necessary for us to process your order or provide particular services.
3. Information Collected Automatically
When you visit or use our website, certain information may be collected automatically through cookies and similar technologies.
This information may include:
IP address
Browser type and version
Device type
Operating system
Pages visited
Products viewed
Website interaction information
Date and time of visits
Referring website or source
General usage and technical information
We may use this information to understand how visitors use our website, improve website performance, provide a better shopping experience, and maintain website security.
4. Cookies and Similar Technologies
JEVELIZY may use cookies and similar technologies to improve your browsing and shopping experience.
Cookies may help us:
Remember your preferences
Keep products in your shopping cart
Maintain website functionality
Understand website traffic and visitor behavior
Improve website performance
Provide relevant marketing and advertising
Analyze the effectiveness of our promotional activities
You can control or disable cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of our website.
5. How We Use Your Personal Information
We may use the information we collect for the following purposes:
Processing and Fulfilling Orders
We use your information to:
Process and confirm your orders
Process payments through applicable payment service providers
Arrange shipping and delivery
Send order confirmations and updates
Process returns, refunds, exchanges, and cancellations
Provide customer support
Website and Service Improvement
We may use information to:
Improve our products and services
Improve website functionality and performance
Understand customer preferences
Analyze website usage and trends
Personalize your shopping experience
Marketing and Promotions
Where permitted by applicable law, we may use your contact information to send you promotional communications, special offers, product updates, or information about JEVELIZY.
You may unsubscribe from promotional emails at any time by using the unsubscribe option included in the communication or by contacting us.
Security and Fraud Prevention
We may use information to detect, prevent, and investigate fraudulent, unauthorized, illegal, or potentially harmful activities and to protect our customers, website, business, and services.
Legal and Regulatory Requirements
We may use and retain personal information where necessary to comply with applicable laws, regulations, legal processes, or lawful requests from government authorities.
6. Sharing of Personal Information
JEVELIZY does not sell your personal information as a business practice.
We may share information with trusted third parties when reasonably necessary to operate our business and provide our services. These may include:
Payment processors and payment service providers
Shipping and courier companies
Website hosting and technology providers
E-commerce and website service providers
Analytics and performance service providers
Customer support providers
Marketing and advertising service providers
IT and security service providers
Professional advisers where necessary
Government or law-enforcement authorities when legally required
These third parties may receive only the information reasonably necessary to perform their services.
We may also disclose information if necessary to protect our legal rights, prevent fraud or abuse, enforce our terms and policies, or protect the safety of our customers, website, or business.
7. Payment Information
Payments made through JEVELIZY may be processed by third-party payment service providers.
Depending on the payment method you select, payment providers may collect information such as card details, bank information, UPI details, billing information, or other payment-related information.
JEVELIZY generally does not directly store complete payment-card information on its own systems. Payment information is handled according to the privacy and security practices of the applicable payment service provider.
8. Shipping and Delivery Information
To fulfill your order, we may provide necessary information such as your name, phone number, and shipping address to our shipping, courier, logistics, and delivery partners.
This information is used solely or primarily for purposes such as order fulfillment, delivery, shipment tracking, and customer support.
9. Third-Party Websites and Links
Our website may contain links to third-party websites, social media platforms, payment services, or other external services.
If you visit a third-party website through a link on our website, that website may have its own privacy policy and terms of use. JEVELIZY is not responsible for the privacy practices, security, content, or policies of third-party websites.
We recommend reviewing the privacy policies of third-party websites before providing them with your personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmitting or storing information online can be guaranteed to be completely secure. Therefore, while we take reasonable precautions to protect your information, we cannot guarantee absolute security.
11. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:
Processing and fulfilling orders
Providing customer support
Maintaining business and transaction records
Complying with applicable legal and tax requirements
Resolving disputes
Preventing fraud
Enforcing our agreements and policies
The period for which information is retained may vary depending on the type of information and the reason it was collected.
12. Children’s Privacy
Our website and services are not intended for children who are not legally permitted to use online shopping services.
We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us so that we can take reasonable steps to address the situation.
13. Your Privacy Rights
Depending on applicable law and your location, you may have certain rights regarding your personal information, including the right to:
Request access to personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of certain personal information
Request information about how your personal information is used
Withdraw consent where processing is based on consent
Opt out of certain marketing communications
Request restriction of certain processing where applicable
These rights may be subject to applicable legal requirements and limitations.
To exercise your rights or make a privacy-related request, please contact us using the contact information provided below.
14. Marketing Communications
If you have subscribed to receive promotional communications from JEVELIZY, we may send you information about new products, offers, discounts, collections, or other promotional activities.
You can opt out of promotional communications at any time by:
Using the unsubscribe option in promotional emails; or
Contacting JEVELIZY directly.
Even if you opt out of promotional communications, we may continue to send essential communications relating to your orders, purchases, account, payments, shipping, returns, or other transactions.
15. International Customers
JEVELIZY may serve customers located in different countries. When you purchase products from us, your information may be processed by service providers located in countries other than your own.
By using our website and purchasing from JEVELIZY, you acknowledge that your information may be processed as necessary to provide our products and services, subject to applicable privacy and data-protection requirements.
16. Complaints and Privacy Concerns
If you have any questions, concerns, or complaints regarding the collection or use of your personal information, please contact JEVELIZY.
We will make reasonable efforts to review and respond to privacy-related concerns in accordance with applicable laws and regulations.
17. Contact Us
If you have questions about this Privacy Policy or would like to exercise any applicable privacy rights, please contact us:
JEVELIZY
Email: supportjevelizy@gmail.com
Website: jevelizy.in
Business Address: Maharashtra
We recommend using the contact details above for all privacy-related requests.
By using the JEVELIZY website, you acknowledge that you have read and understood this Privacy Policy.
